Mavi Step

Privacy Policy

Last Updated: October 22, 2025

This Privacy Policy applies to the website https://shade.mavistep.com/ (the "Website"), owned by the MAVI STEP brand — a Ukrainian manufacturer of innovative premium shoe and leather care products.

1. Data We Collect

Personal Data: When you place an order or interact with the Website, we may collect your first name, last name, email address, phone number, shipping address, and payment information.
Usage Data: We automatically collect information about your activity on the Website, such as pages viewed, products selected, and search queries. This data is collected using cookies and similar analytics technologies.
Device Data: We may receive information about the device you use to visit the Website, such as your IP address, browser type, and operating system.

2. How We Use Your Data

We use your data for the following purposes:

To process orders, deliver products, and provide customer support.
To personalize your user experience and provide recommendations.
To communicate with you regarding orders, updates, and important information.
To improve our Website, products, and services.
To prevent fraud and ensure transaction security.
To comply with applicable legal requirements.

3. Sharing of Personal Data

To operate our Online Store, we use the e-commerce platform Ecwid by Lightspeed. This means that a portion of your personal data required for order processing and site functionality is processed and stored on Ecwid's servers in accordance with their own privacy policy.

Your data may also be shared with other trusted service providers (payment systems, shipping companies like "Nova Poshta" and "Ukrposhta", and analytics services such as Google Analytics and Meta Pixel) solely to the extent necessary to fulfill our obligations to you. We do not sell your personal data to third parties.

4. Data Retention

We retain your data only for the period necessary to achieve the purposes outlined in this Policy or as required by law.

5. Your Rights

In accordance with the Law of Ukraine "On the Protection of Personal Data" and, where applicable, the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the contact details provided below.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: shade@mavistep.com
Phone: +380 93 093 59 05

This Privacy Policy may be updated. We will notify you of any changes by posting the new version on the Website with an updated "Last Updated" date.